Privacy Policy

Last updated: 10 November 2026

This Privacy Policy explains how Kristine Hayes Weddings ("we", "us", "our") collects, uses and protects your personal data when you visit kristinehayes.com, contact us, or engage us to plan and design your wedding.

Kristine Hayes Weddings is the data controller for your personal data. We are based in Ireland and comply with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988 to 2018.

Contact details

Kristine Hayes Weddings Dungarvan, County Waterford, Ireland Email: hello@kristinehayes.com Phone: +353 86 107 7018

If you have any questions about this policy or how we handle your data, please email us. We are not required to appoint a Data Protection Officer.

What we collect and why

We only collect the personal data we need to respond to you and to plan your wedding well.

When you contact us

If you fill in our enquiry form, email, call or message us on social media, we collect your name, email address, phone number, wedding date, venue or location, guest numbers, budget and anything else you choose to tell us. We use this to reply to your enquiry and send you information about our services.

When you become a client

To plan and design your wedding we may collect:

your names, contact details and billing address
payment and invoicing records (card payments are processed by our payment provider; we do not store full card details)
wedding details such as dates, venues, schedules, design preferences and travel plans
guest information you share with us, such as names, contact details, accommodation and transport needs
dietary requirements, allergies or accessibility needs for you or your guests

Dietary, allergy and accessibility information can be health data, which is a special category under GDPR. We only collect it with your explicit consent, use it solely to arrange catering, access and care on the day, and share it only with the suppliers who need it. When you share guest details with us, please make sure your guests are happy for you to do so.

When you visit our website

Our website is hosted by Squarespace. When you visit, Squarespace automatically collects technical information such as your IP address, browser type, device, pages visited and referring site, to keep the site secure and to give us visitor statistics. See the Cookies section below.

Photos

We may share photographs of weddings we have planned on our website, social media and in publications, credited to the photographer. We will always ask for your permission before featuring your wedding, and you can ask us to remove images at any time.

Our legal basis for using your data

When we reply to your enquiry and prepare a proposal, we do so because you have asked us to, as a step before entering a contract. When we plan, design and deliver your wedding, we rely on our contract with you.

We use dietary, allergy and accessibility information only with your explicit consent, and we share images of your wedding only with your consent.

We keep invoicing, accounting and tax records because the law requires us to. We keep our website secure and look at how it is used because it is in our legitimate interests to do so.

Where we rely on consent, you can withdraw it at any time by emailing us.

Who we share your data with

We never sell your personal data. We share it only where needed to deliver your wedding or run our business:

Wedding suppliers you have chosen or we have booked for you, such as venues, caterers, florists, photographers, transport and accommodation providers, receiving only the details they need
Service providers who support our business, such as our website host (Squarespace), email and file storage, accounting software and payment processors
Professional advisers such as our accountant, insurers or legal advisers
Authorities where we are required to by law

Each supplier and service provider handles your data under their own privacy obligations, and our service providers act only on our instructions.

International transfers

Many of our couples and their guests live outside Ireland, and some of our service providers are based outside the European Economic Area. Where your data is transferred outside the EEA, we make sure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework.

How long we keep your data

Enquiries that don't go ahead: up to 12 months, then deleted
Client files and wedding details: up to 2 years after your wedding, so we can deal with any follow-up
Guest and dietary information: deleted within 3 months after your wedding
Financial records: 6 years, as required by Irish tax law

Keeping your data secure

We use password-protected accounts, two-step verification where available, and reputable service providers to protect your data. No online system is completely secure, but we take reasonable steps to prevent loss, misuse or unauthorised access.

Cookies

Cookies are small files stored on your device when you visit a website. Our site uses:

Essential cookies set by Squarespace so the website works and stays secure
Analytics cookies that tell us, in aggregate, how visitors use the site
Third-party content such as our Instagram feed and Pinterest links, which may set their own cookies under those platforms' policies

When you first visit, our cookie banner lets you accept or decline non-essential cookies. You can change your choice at any time through the banner or your browser settings. Blocking essential cookies may affect how the site works.

Your rights

Under GDPR you have the right to:

access the personal data we hold about you
ask us to correct inaccurate or incomplete data
ask us to delete your data
restrict or object to how we use your data
receive your data in a portable format
withdraw your consent at any time, where we rely on consent

To use any of these rights, email hello@kristinehayes.com. We will respond within one month and there is no charge.

Complaints

If you are unhappy with how we have handled your data, please contact us first so we can put it right. You also have the right to complain to the Data Protection Commission, Ireland's data protection authority, at dataprotection.ie, or to the supervisory authority in the country where you live.

Links to other websites

Our website links to other sites, including Instagram, Pinterest and suppliers we work with. We are not responsible for their privacy practices, so please read their policies.